UniConsent
The Information Commissioner's Office ('ICO') in the UK issued a penalty notice and a fine of £10,000 for sending 491,995 direct marketing emails for face masks between 23 August 2019 and 7 April 2020 to subscribers without valid consent.
UK ICO fined E-Commerce company £10,000 for unsolicited marketing emails
UK ICO fined E-Commerce company £10,000 for unsolicited marketing emails
SI Ltd, trading as ‘Fun Stickers’, is a company operating an e-commerce site under the name of Stickerexpress.
The Commissioner, via the ICO SPAM reporting facility, identified a complaint regarding unsolicited direct marketing having been sent on 4 May 2020.
The source of its data used for its campaign was stated to be 'Sales by website stickerexpress.co.uk, Amazon and eBay'.
No evidence of specific consent was provided for SI Ltd’s unsolicited direct marketing.
Of those 491,995 received messages, 276,866 were sent between 20 March 2020 and 7 April 2020 and specifically concerned the advertising of protective face masks.
In this instance, SI Ltd has made no effort to demonstrate that it held valid consent to engage in unsolicited direct marketing.
Consent is required to be “freely given”, and to not be mandated as a term or condition of service.
Consent must also be “specific” as to the type of marketing communication to be received, and the organisation, or specific type of organisation, that will be sending it.
Consent will not be “informed” if individuals do not understand what they are consenting to. Organisations should therefore always ensure that the language used is clear, easy to understand, and not hidden away in a privacy policy or small print. Consent will not be valid if individuals are asked to agree to receive marketing from “similar organisations”, “partners”, “selected third parties” or other similar generic description..
You can find the details at the monetary penalty notice
UniConsent is a part of Transfon User Experience Platform serves tens of millions of users per day to provide a seamless privacy experience for both users and publishers in the age of post GDPR. Contact us to know more: hello@uniconsent.com
Activate Google Consent Mode UniConsent to enhance the accuracy of your Google Analytics and Google Ads conversion data.
Set up Google Consent Mode →Get started to make your website and application compliant for EU GDPR, US CPRA, CA PIPEDA etc
Sign upCCPA: What is Opt-Out Preference Signal (OOPS)
Google Consent Mode V2 Explained
New York Attorney General Releases Guidelines for Website Privacy Controls
Google's Recent Decision to Retain Third-party Cookies
Canada: Insights from Canada's Privacy Commissioner on Deceptive Design Patterns
Noyb Guidelines on Cookie Banner Dark Pattern 2024
Get started to make your website and application compliant for EU GDPR, US CPRA, CA PIPEDA etc
Sign up